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MDCAdvisor® Volume 78

In this edition:

  • Shipyards Dealing with Disruptive Claims
  • Construction Project Environments)
  • Professional Spotlight: Michelle Nenna Delehanty
  • Favorable Ruling in Complex Design-Build Case Involving U.S. Government Facility
  • Shipyard Contracts: New Construction vs. Ship Repair

Shipyards: Dealing with Disruptive Claims

By: Robert C. McCue Shipyards that are building or repairing ships operate in a very complicated marketplace where costs are carefully monitored. Often claims are submitted requesting additional costs above the stated contract amount because problems beyond the shipyard’s control resulted in disruption of their as-planned flow of work. All too often, the alleged problems follow a pattern that becomes apparent when analyzing such claims. Common allegations of disruption include excessive owner changes, delays in approving changes, late responses to inquiries and problems, defective design, late or defective information or equipment supplied by the owner, and over-inspection. Such allegations form the basis for requests for equitable adjustments, claims, and lawsuits. However, many claims overlook problems that may be the responsibility of the shipyard such as underbidding the costs, rework due to poor performance, management and planning inadequacies, detail design errors, procurement problems and labor difficulties.

Changes

Changes to the bid scope of work may originate from several sources. Particularly in defense contracts, changing technology may require modifications to the original design. For example, advancements in electronics and communications may occur so rapidly that a three to six-year contract may involve several changes due to technological advancements. Regulatory agencies may also generate changes in requirements as their improved standards normally apply at ship delivery. There are at least two important regulatory bodies unique to shipbuilding – the American Bureau of Shipping (ABS) and the United States Coast Guard (USCG) which regulates safety, ship design, the ocean environment and other maritime concerns. Their revised regulations are often the sources of contract changes and disputes. To deal with such changes, most ship construction and repair contracts contain clauses providing for the methods of pricing and implementing changes. Often the effects that individual changes have on labor costs and productivity are negotiated and resolved as part of the normal contract administration. However, the shipyard may allege that the price adjustment for the labor productivity losses due to an individual change order (local disruption) is inadequate to compensate for the overall effect of numerous change orders (cumulative disruption). Shipyards may also claim that there were changes in excess of what could be reasonably expected, straining the available labor pool and putting the planned work flow into disarray. Even for ship repair projects where the contracts may anticipate growth of more than 100% due to “open and inspect” work, allegations of productivity losses due to cumulative disruption are not unusual. Another common dispute by shipyards relates to the time required to approve pending change orders. It is often claimed that excessive time to process changes results in disruption and labor inefficiencies not compensated by the change order price. Several matters may entangle evaluation of changes: an extremely complicated change requiring a lengthy scoping effort; widely differing cost estimates between the shipyard and the owner; a large number of changes “in the loop” at once; disagreements over the program scheduled; and the need to increase the overall program budget or alter the ship delivery date.

Design Problems

Shipyards frequently argue that numerous changes and performance cost increases are the result of problems with the ship’s design as provided by the owner. Shipyards may allege that the design contains errors, ambiguities, conflicts with other requirements, or fails to provide enough information or detail to allow adequate price or schedule analysis. Often in developing a new class of ships, the shipyard is engaged to design the first ship based upon the performance criteria established by the owner, and then to produce a specified number of units. The design developed by the original shipyard (the “lead shipyard”) is then the basis for the contract documents for the construction of additional ships by a “follow-on” shipyard. It is not unusual for the follow-on shipyard to submit a claim for defective design developed by the lead shipyard although the lead shipyard constructed the first ships without a similar claim. In more than one instance, when the shipyard served as both the lead and follow-on, it submitted claims based upon deficiencies in its own design passed on as contract documents for the follow-on ships.

Late Responses

During performance of a new construction or repair contract, the shipyard may have inquiries concerning problems, details, and ambiguities found in the contract documents. If the responses to the requests are not timely, the shipyard may allege that its performance was disrupted and its costs increased. Timely responses and an agreed to goal for response time may have prevented or reduced such costs.

Over-Inspection

New construction or repair work is subject to ongoing inspections and special reviews at stated milestones such as dock and builder’s trial. A common complaint by shipyards is that the owner’s inspectors imposed a stricter standard of inspection than required by contract or industry practice. Constant interruptions by inspectors and the processing of additional documents allegedly disrupt the productivity of the shipyard’s work crews.

Late Owner Furnished Items

Commonly, in ship repair or new construction work, the owner agrees to furnish the shipyard with items of specialty equipment and related information. If the equipment is delivered late or defective, the shipyard may claim disruption and delay. Similar claims may arise, particularly in the design effort, if the relevant information is inadequate or tardy.

Impact of Claimed Problems

The impact of the possible disruptive events described above varies both in scope and severity depending upon the timing of the event and the shipyard’s program status. A shipyard with financial or scheduling difficulties may claim a full range of impacts. Loss of labor productivity may be claimed due to the following: required overtime and the associated inefficiency, dilution of effective management by the craft supervision, inability to obtain necessary craft talent, doing work out of the most effective sequence, congested work areas, and inability to use advanced outfitting techniques. The list of potential impacts on the productivity of the labor force includes several other theories, depending upon the project and the creativity of the shipyard.

Costs and Damages

A shipyard’s calculation of the alleged costs and damages from disruptive events often lacks exactness and the itemization found in change order back-up. This may be due to the difficult nature of determining the impacts with scientific certainty and mathematical precision, or from the difficulty in determining costs with proper record keeping during construction. Frequently shipyards resort to the use of formulas and factors. For example, one publication that was originally intended to assist in forward pricing of change orders has been used by shipyards to calculate damages on post-contract claims. EntitledGuidelines on Factors Influencing Cost for Forward Pricing Change Order Disruption, Delay a Cumulative Effects. NAVSEA 0283, this publication was based on a study of the application of statistical methods for determining damages for a variety of disruptive events. Known in the industry as the Factor Formula Method, impacts are quantified by factors based on the type of ship, number of trades affected, number of compartments impacted and the timing of the change. Each alleged disruptive event is assigned a factor multiplied by the number of direct labor hours involved in the change order to obtain a price for the disruption. To our knowledge, use of this approach has not been successful in litigation. There are at least three major problems with the use of such factor formulas in claims and at trial. First, the factors are not based on the actual performance data for the particular contract, and may not be relevant to the specifics of the claimed impacts. Second, the statistical background for the factors may not be reliably established for litigation purposes. Finally, where agreements between the shipyard and the owner allow factors to be used for forward pricing change orders, the agreements often specifically prohibit the use of formulas in claims or litigation. As an alternative to the factor formulas, labor efficiency variations may be determined by analyzing the detailed labor records for the contract during specific periods and in distinct locations. For example, labor productivity, measured by labor costs/units produced, can be compared for periods of time not subjected to disruptive events against periods affected by disruptive conditions. Difficulties in using this approach may arise if there are no distinct locations or time periods that are unimpacted to compare with the allegedly impacted periods. Other problems arise if there are too many disruptive events or inadequate records concerning the labor hours, activities, or the disruptive events.

Conclusion

The maritime industry is highly competitive and cost-conscious which may be the reason for the frequency of disruption claims. Because these disputes are common, they will likely be subject to increased scrutiny. In particular, the approaches used in calculating the alleged labor disruption losses may be challenged with increasing vigor. For both shipyards and owners, good record keeping is important to resolve labor productivity claims.

Professional Spotlight:

Michelle Nenna Delehanty

Ms. Delehanty has over 20 years of experience in the construction industry, having worked on all sides of a project including construction manager, contractor, consultant, operations, and owners’ representative. She has experience across multiple industries such as healthcare, utility plants, manufacturing, government, museums, and residential.

Her skills include project management, cost evaluation, scope monitoring, contract administration, change order review, schedule investigation, earned value reporting, estimating, and commissioning. Her engineering experience contributes to her skills in design and construction defect analysis as well as code compliance evaluations. She has experience with MS Project, Suretrack, and Primavera (P3, P6) including the use of the Claim Digger program. These skills, along with a technical engineering background, enable her to add a unique insight into the discovery and analysis of an engineering and construction project.

Favorable Ruling in Complex Design-Build Case Involving U.S. Government Facility

Our client is extremely happy with the judgment in the United States District Court, Western District of Virginia, regarding the design and construction of a complex process facility.   This Design – Build construction of a US Government process facility encountered several technical engineering and construction issues and associated delays before start-up operations.  The contractor asserted that much of their work was outside the Design – Build contractual requirements.  The bridging documents were complex and detailed, and their interpretation required a competent, knowledgeable engineering organization with many process design professionals.  The bridging documents incorporated a 3–D CADD BIM model based on a foreign licensed technology process design.  During the litigation, MDC Systems prepared three dispositive Expert Reports. Robert C. McCue, P.E., delivered over seven hours of deposition testimony and five hours of direct and cross-examination testimony at the trial.  The court determined that the technical and interpretive Project and Construction Management determinations that MDC Systems presented were significant in its final opinion. 

Shipyard Contracts: New Construction vs. Ship Repair

Contracts for the construction of new ships have many key differences from contracts for ship repair. The most obvious difference concerns the type of work (new versus repair) but other important differences exist concerning the nature and extent of changes, scheduling, engineering and contract claims. Attorneys and others involved in contract administration and dispute resolution need to understand these important differences.

Changes

Contracts for ship repairs are subject to extensive growth. The scope of work on repair contracts often includes a combination of detailed “upgrade” items and generally defined “open/inspect” work. The exact work content of the open and inspect items may not be known until the repairs have begun. Disputes may then arise concerning whether the items are included in the base contract. To price these items, repair contracts provide for unit prices and stipulated labor rates. For example, additional repairs may be priced by multiplying stipulated labor rates times the negotiated hours. Such provisions reduce pricing disputes. In recent years new ship contracts have been awarded on the basis of a fixed price or fixed price with incentives, without anticipated additional hours and unit prices. However, change orders on new ship construction are frequently the result of technology advancements and regulatory revisions that occur during the design and construction period. Change order disputes often involve delays in approving and processing the changes that in turn may delay the new ship construction.

Schedules

The performance of both types of contracts involves expensive shipyard facilities and equipment that are often several times the facilities costs for building construction. One strategy to reduce the shipyard facilities cost is to reduce schedule durations by intensive staffing or subcontracted labor. Ship repairs are often more labor intensive and of shorter duration than new ship construction. For example, many ship repair projects are done in less than 90 days with an expenditure of thousands of labor hours on a daily basis. Activity durations are labor critical, that is, the primary driver of ship repair schedules is craft loading. This may be why claimed damages in ship repair contracts tend to focus more upon labor disruption than delay costs. Schedules for ship repairs generally have few logic ties, usually contract milestones such as complete machinery space, light-off electronics and weapon systems. Many activities take place aboard concurrently, and shipyards may allege that any changes or delays by the owner impact labor hours and time of performance. Another key scheduling challenge is to integrate the defined upgrade work with the unknown open and inspect items. In essence, ship repairs amount to work order scheduling, rather than project scheduling. For new ship construction, the durations are longer and labor hours may be peaked for certain time frames and activities rather than maintained throughout performance. Repetition of production activities may be one key in reducing durations and labor hours. Shipyards often claim that owner disruption to repetitious activities both delays the completion date and increases the number of labor hours. Network schedules are often maintained for new ship construction focusing upon both logical sequences and labor staffing. New ship construction milestones include keel laying, launching, and trials. Distinct tasks such as design activities, procurement, shop work, modular construction and outfitting are sequenced to allow effective schedule performance.

Engineering

On new ship construction contracts, detailed design engineering is often not complete before the actual construction begins. A certain level of design may have been done by a naval architect on performance criteria or by the lead shipyard responsible for engineering and building the first in a class of ships. Subsequently more detail design engineering is often the contractual responsibility of the shipyard constructing the follow-on ships. This allows the shipyard to focus on producibility in the detail design to the specific shipyard as a way to reduce the costs of building the ship. Successful performance of new ship construction contracts may depend upon the adequate budgeting and availability of an experienced design engineering department to perform detail design. This is often a source of problems and disputes on new ship construction contracts. On ship repair contracts, shipyards provide more field engineering than design engineering. Because the exact number of open/inspect items is not identified until the work has begun, an extensive field engineering effort may be required to coordinate and implement the necessary repairs. Disputes often arise concerning timely action and response to the discovered conditions.

Modularization

For new ship construction, most shipyards “prefabricate” systems such as piping, HVAC ducts, outfitting steel or aluminum fabrications and electrical distribution. Many of these systems involve construction and outfitting of modular units. This may involve subassembly and modular assembly before on board final installation. Shop “throughput” is frequently critical for timely completion of new ship construction. Delays in the shop may be areas where shipyards contribute to program delays. For ship repairs, use of modular units is limited due to the inability to install modules in the existing ship. However, pallets of work may be devised in shops for piping, sheet metal, and electrical items. Also, repair shipyards establish process lines in shops and designate areas of ships as zones for particular work (mechanical, electrical, etc.). Otherwise modular ship units are not used for ship repair projects except in major upgrades where large portions of the ship are replaced.

Conclusion

There is a difference between the types of claims and disputes on new ship and, ship repair contracts. These may be the result of the kinds of changes, the extent of undefined work, schedules, performance time, engineering, and production techniques used in performing the work. Both types of contracts are often subject to claims and disputes, particularly when awarded on a fixed price basis.

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